---
title: Help.com FAQ
description: Support for web hosting setup, website management, performance, and troubleshooting issues.
---

[Skip to content](https://support.help.com/hosting-faqs#main-content)

[![help-com-logo](https://support.help.com/hubfs/help-com-logo.svg)](https://www.help.com/)

- [Hosting](https://www.help.com/web-hosting)
- [Domains](https://www.help.com/domains)
- [AI Website Builder](https://www.help.com/website-builder)
- About
  
  Show submenu for About 
  
  
  
    - [About Us](https://www.help.com/about-us)
    - [Our Team](https://www.help.com/our-team)
    - [Contact Us](https://www.help.com/contact-us)

Open main navigation

Close main navigation

- [Hosting](https://www.help.com/web-hosting)
- [Domains](https://www.help.com/domains)
- [AI Website Builder](https://www.help.com/website-builder)
- About
  
  Show submenu for About 
  
  
  
    - [About Us](https://www.help.com/about-us)
    - [Our Team](https://www.help.com/our-team)
    - [Contact Us](https://www.help.com/contact-us)
- [Log In](https://www.help.com/login)

[Log In](https://www.help.com/login)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Help.com FAQ](https://support.help.com/)
2. [Hosting FAQs](https://support.help.com/hosting-faqs)

- [Getting Started](https://support.help.com/getting-started)
- [General FAQs](https://support.help.com/general-faqs)
- [Domain FAQs](https://support.help.com/domain-faqs)
- [Hosting FAQs](https://support.help.com/hosting-faqs)

# Hosting FAQs

 Support for web hosting setup, website management, performance, and troubleshooting issues.

- [Mixed Content SSL Issues](https://support.help.com/mixed-content-ssl-issues)
- [Update DNS records in DirectAdmin](https://support.help.com/update-dns-records-in-directadmin)
- [Resetting email password in DirectAdmin](https://support.help.com/resetting-email-password-in-directadmin)
- [How to migrate your service from another provider to Help.com](https://support.help.com/how-to-migrate-your-service-from-another-provider-to-help.com)
- [Addon domains and how to add them to your DirectAdmin hosting](https://support.help.com/addon-domains-and-how-to-add-them-to-your-directadmin-hosting)
- [Changing your Password on DirectAdmin](https://support.help.com/changing-your-password-on-directadmin)
- [How do i get a SSL Ceritificate?](https://support.help.com/how-do-i-get-a-ssl-ceritificate)
- [How to access your webmail via Roundcube (DirectAdmin)](https://support.help.com/how-to-access-your-webmail-via-roundcube-directadmin)
- [Adjusting PHP Values in DirectAdmin](https://support.help.com/adjusting-php-values-in-directadmin)
- [FTP Setup/Login/Uploading](https://support.help.com/ftp-setup/login/uploading)
- [How to restore or download backups](https://support.help.com/how-to-restore-or-download-backups)
- [Installing a third party (Purchased) SSL certificates into DirectAdmin](https://support.help.com/installing-a-third-party-purchased-ssl-certificates-into-directadmin)
- [Installing WordPress into Direct Admin](https://support.help.com/installing-wordpress-into-direct-admin)
- [Managing Email Account](https://support.help.com/managing-email-account)
- [Managing Subdomains](https://support.help.com/managing-subdomains)
- [Setting up Spam Filters for Emails on DirectAdmin](https://support.help.com/setting-up-spam-filters-for-emails-on-directadmin)
- [How to Connect DirectAdmin Email Accounts to your Third Party Email Applications Eg. Outlook, Thunderbird and Apple Mail. ](https://support.help.com/how-to-connect-directadmin-email-accounts-to-your-third-party-email-applications)
- [Php and Database Settings](https://support.help.com/php-and-database-settings)
- [Using DirectAdmin File Manager](https://support.help.com/using-directadmin-file-manager)
- [Creating an email account](https://support.help.com/creating-an-email-account)
- [How to migrate emails to DirectAdmin with IMAP sync](https://support.help.com/how-to-migrate-emails-to-directadmin-with-imap-sync)
- [Setting up a redirect in DirectAdmin](https://support.help.com/setting-up-a-redirect-in-directadmin)

See less ▼

Suite 9, 8 East Concourse, BEAUMARIS VIC 3193, AUSTRALIA 

Copyright © 2025, Trillion Pty Ltd

 Hosting

[Plans / Pricing](https://help.com/web-hosting)

[Hosting Terms](https://help.com/hosting-terms)

[FAQ and Guides](https://support.help.com/hosting-faqs)

[Guide](https://help.com/guide/)

 Domains

[Register Domains](https://help.com/domains)

[Registrar Pricing](https://help.com/domains/pricing)

[FAQ and Guides](https://support.help.com/domain-faqs)

[Dispute Policy](https://help.com/domains/dispute-policy)

 Company

[About Us](https://help.com/about-us)

[Our Team](https://help.com/our-team)

[Contact](https://help.com/contact-us)

[Sitemap](https://help.com/sitemap)

 Support

[Getting Started](https://support.help.com/getting-started)

[General FAQs](https://support.help.com/general-faqs)

[Domain FAQs](https://support.help.com/domain-faqs)

[Hosting FAQs](https://support.help.com/hosting-faqs)

Get In Touch

[Contact Us](https://help.com/contact-us)

Socials

[Facebook](https://www.facebook.com/helpwebhosting)

[Linkedin](https://www.linkedin.com/company/help-com/)

[Instagram](https://www.instagram.com/helpwebhosting/)

Legal

[Privacy Policy](https://www.help.com/privacy)

[Terms of Use](https://www.help.com/terms)

![](https://www.help.com/images/ISM_ISO27001_white.svg)

[![](https://www.help.com/images/trillion.png)](https://www.trillion.com/)

[![](https://www.help.com/images/logo-above.png)](https://www.above.com/)

[![](https://www.help.com/images/logo-addme.png)](https://www.addme.com/)

[![](https://www.help.com/images/logo-beontop.png)](https://www.beontop.com/)

[![](https://www.help.com/images/logo-drop.png)](https://www.drop.com.au/)

 Copyright © 2021 -  Help.com Pty Ltd - A [Trillion.com](https://www.trillion.com/) Company Est 1997. All rights reserved.